TERMS OF USE (TOU)
Last updated: 01/20/2025
Welcome to the websites “crosstheages.com” and "portal.crosstheages.com" (hereinafter collectively referred to as the "Sites"). These Terms of Use ("TOU") define the rules and obligations applicable to all users of the Sites. By accessing and using our Sites, you agree to comply with these TOU.
I – IDENTIFICATION OF THE PUBLISHER
Company name: Cross The Ages
Registered office: 45 Rue Fongate, 13006 Marseille, France
SIRET: 89524992800014
Contact: [email protected]
II – SCOPE OF THE SITES
- crosstheages.com: This site provides users with updates on our game, including new features, game mechanics, product launches (books, lore, etc.), and news articles.
portal.crosstheages.com: This portal allows users to create an account, purchase game-related products, manage their wallets, and track their transactions and purchases.
III – PURPOSE OF THE TOU
These TOU govern the use of services provided by Cross The Ages, including:
- Access to crosstheages.com and portal.crosstheages.com and their associated content.
- Access to the user account for the Cross The Ages TCG game.
Purchases made through our online store.
IV – ACCESS AND USE OF THE SITES
4.1. Access Conditions:
Access to Cross The Ages services is subject to:
- Acceptance of these TOU.
- Minimum age requirements (13 years old or as per local laws).
- Certain features, especially those on the portal ("portal.crosstheages.com"), requiring the creation of a user account.
4.2. User Account
4.2.1. Account Creation:
Creating an account is required to access portal services.
Users must provide:
- Full name and email address.
- Wallet address for cryptocurrency transactions.
4.2.2. Confidentiality of Login Credentials
Users are responsible for maintaining the confidentiality of their login credentials.
All activity on an account is presumed to be performed by the account holder. If fraudulent use is suspected, users must contact us immediately.
4.3. Usage Restrictions
Users agree to use the Sites in compliance with applicable laws and regulations.
Prohibited activities include:
- Any illegal, fraudulent, or malicious use (e.g., data breaches, malware distribution).
- Attempting to cheat, hack, or disrupt systems.
- Providing false information when creating an account.
4.4. Compatibility
Users must ensure that their devices (PC, mobile) meet the minimum technical requirements. Cross The Ages does not guarantee compatibility on all devices.
V – INTELLECTUAL PROPERTY
All content (games, images, texts, logos, music) is the exclusive property of Cross The Ages or its partners. Any reproduction, modification, or distribution without explicit authorization is strictly prohibited.
VI – DATA COLLECTION AND MANAGEMENT
Personal data processing complies with the General Data Protection Regulation (GDPR).
- crosstheages.com collects data via Google Analytics to analyze user behavior and improve user experience.
- portal.crosstheages.com collects personal and transactional data to manage user accounts and purchases.
For more details, refer to our Privacy Policy.
VII – COOKIE POLICY
Our Sites use cookies to improve user experience and collect statistical data. Full details can be found in our Cookie Policy.
VIII – PORTAL TRANSACTIONS
8.1. Payment
Payments can be made using:
- Cryptocurrencies compatible with our platform via a connected wallet.
- Real currency using a credit card.
All wallet transactions are logged for tracking purposes.
8.2. Refunds
Refunds are evaluated on a case-by-case basis according to our commercial policy.
8.3. Security
We implement security measures to protect your data and transactions. However, users are responsible for ensuring the security of their own wallets.
IX – LIABILITY
Cross The Ages is not liable for direct or indirect damages related to the use of the Sites or their content. Uninterrupted access to the Sites is not guaranteed.
X – MODIFICATION OF THE TOU
Cross The Ages reserves the right to modify these TOU at any time. Updates will be published on this page and take immediate effect. Users are responsible for regularly reviewing the TOU.
XI – ACCOUNT TERMINATION
Cross The Ages reserves the right to suspend or terminate a user account if the TOU are violated or if illegal activities are detected.
XII – GOVERNING LAW AND JURISDICTION
These TOU are governed by French law. In case of disputes, the competent courts will be those of the company’s registered office in Marseille.
XIII – CONTACT
For any questions regarding these TOU or our services, please contact us at: [email protected].
TERMS AND CONDITIONS OF SALE (TCS)
Last updated: 01/20/2025
These Terms and Conditions of Sale (TCS) govern transactions conducted on the following platforms:
- Portal.CrossTheAges.com: A platform for purchasing Cross The Ages-related products, payable in cryptocurrency or real currency.
- CrossTheAges.com: A showcase website providing game information and links to download the game for free.
By accessing these platforms and making purchases, you accept these TCS in full.
I – IDENTIFICATION OF THE PUBLISHER
Company name: Cross The Ages
Registered office: 45 Rue Fongate, 13006 Marseille, France
SIRET: 89524992800014
Contact: [email protected]
II – DESCRIPTION OF SERVICES
The Portal offers:
- Direct product purchases via the marketplace (see product list below).
An official store where some products are sold directly by Cross The Ages.
III – LIST OF PRODUCTS SOLD
TCG Blast (Trading Card Game) Products:
- Digital cards
- Pre-sale packs
- Pre-sale tickets
- Chests
- Shards
- Souvenir cards
Arise Products:
- Arise Coins:
- - Common
- - Uncommon
- - Rare
- - Legendary
IV – ORDERS AND TRANSACTIONS
4.1. Account Creation
To purchase on Portal.CrossTheAges.com, users must:
- Create a personal account with valid information.
- Link a compatible wallet for cryptocurrency transactions.
- Provide banking details for fiat currency payments (€, $, etc.) via third-party payment providers (e.g., Stripe).
4.2. Purchase Process
- Users select the desired products.
- Orders are validated once the payment is confirmed.
- Prices include all applicable taxes.
- A confirmation email and invoice are sent upon purchase.
4.3. Refund Policy
No refunds are issued for correctly delivered purchases, except in cases of technical anomalies.
4.4. Cryptocurrency Transactions
Cryptocurrency payments are final and non-refundable. The company is not responsible for cryptocurrency value fluctuations.
V. PRODUCT DELIVERY
Since products are digital, delivery is immediate upon order validation and products are available in the user’s personal space.
VI. PAYMENT DEFAULT
If payment fails, all initiated purchases will be immediately suspended.
VII. LIABILITY & WARRANTIES
Cross The Ages is not responsible for issues related to the user's wallet. For technical issues, users should contact customer support.
VIII. PERSONAL DATA PROTECTION
Personal data is processed in accordance with our Privacy Policy.
IX. GOVERNING LAW AND DISPUTES
These TCS are governed by French law. In case of disputes, parties agree to seek amicable solutions before referring to Marseille courts.
X. MODIFICATION OF THE TCS
Cross The Ages reserves the right to modify these TCS at any time. Users will be notified of changes.
